In order to continue to do this effectively, we need customers and colleagues to feedback on what we do well and where we need to improve, as well as how we should be developing our products and services to meet your requirements now and in the future.

This is why we have commissioned the independent research agency, Woodnewton Associates, to run a major survey on our behalf. The survey explores a number of important themes related to our role in developing biological standards. We will use the results to help inform some important investment decisions in the coming months.

The survey should take between 10-15 minutes to complete and individual results will be treated in the strictest confidence. If you have any questions about the survey or if there is anything else you want to discuss with us, please email business@nibsc.org.